When you ask for a quotation or fill in a form on our website, we collect the following information to en-sure the provision and payment of our product purchasing and delivery services, to fulfill our contrac-tual obligations and to respond to requests for information:

• identifying information (e.g. first and last name)
• contact details (e.g. your email address, postal address and phone number)
• billing information (e.g. billing address and bank details)

During your visit to our facilities, we may record your presence in the exterior and common areas of our premises by video for the purposes of property surveillance, employee safety and preventing un-authorized access to our premises.

When you browse our website, we gather personal information, including your IP address and data relating to your computer or mobile device, as well as interactions with our site, such as pages visited and actions performed. This helps us make it easier for you to navigate our website and to keep our content relevant and effective for you.

Revêtements Agro will only use your personal data for the purposes specified above and will not dis-close it without your consent, unless authorized by law or applicable legislative requirements.

The personal information we collect is stored primarily in Canada and the United States, depending on our third-party suppliers selected in line with our current policy. This data may be subject to the local laws of the countries where it is collected, used, disclosed or stored. Government authorities and law enforcement agencies in these countries may be granted access if necessary.

Revêtements Agro will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy and to fulfill our legal and regulatory obligations. If you would like details on how long we keep your personal information, please contact us as indicated in the Contact us section.

To ensure the confidentiality of your personal information, only our employees whose duties require them to keep it confidential have access to it.

We may also disclose your personal information to our service providers and partners for various rea-sons:

• efficient management of our operational systems
• secure hosting, regular maintenance and data backup
• secure payment processing
• strict compliance with legal and regulatory obligations

These third parties have access to your personal information only within the framework of the services they provide to us, and we ensure that they fully respect the confidentiality of your data in keeping with our contractual commitments.

When you browse our site, information is gathered through the use of cookies, such as your browsing preferences (language, province, etc.), clickstream and browsing history, IP address, and details about your device, operating system and browser.

For more information and cookie management options, please consult our Cookie Policy

We comply with generally accepted industry standards to protect the information submitted to us, both when it is transmitted and when it is received.

We have instituted the following protective measures:

• Physical security: use of surveillance cameras, locked premises and cabinets, alarm system, fencing, motion detectors and any other measures necessary to limit access to authorized persons only.
• Technological security: use of secure passwords, firewalls, anti-virus software, regular data backups, data encryption, access management, monitoring and control to detect suspicious activity, and any other security measures necessary to prevent unauthorized access.
• Administrative security: access to information limited to authorized employees within the scope of their duties, code of ethics and conduct, risk assessment, confidentiality incident management, internal governance policy and practice, and ongoing training on the protection of personal information.

These measures are designed to prevent any destruction, accidental loss, alteration, unauthorized disclosure or access, misuse or unlawful processing of the personal information we possess. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. There is always a certain level of risk and, by using our services, you accept these risks.

If you have reason to believe that your personal information has been compromised, please contact us immediately as indicated in the Contact us section.

You have a number of rights with respect to your personal information.

In accordance with applicable data protection laws, you have the following rights:

• Access/Portability: the right to know whether we are processing your information and, if so, to request access to that same personal information.
• Accuracy: reasonable steps are taken to ensure that personal information in our possession is accurate, complete and up to date.
• Rectification: the right to request correction of any incomplete or inaccurate personal information we may have in our possession.
• Consent: the right to withdraw your consent to the communication or use of personal information gathered.
• Erasure: the right to ask us to erase, destroy, anonymize, deindex or remove personal information in certain circumstances.

Last updated: 2024-07-23

We may update this Privacy Policy from time to time to reflect changes in our data collection and use practices, and to ensure compliance with applicable laws. We encourage you to periodically review this Privacy Policy to stay apprised of our current practices.

If you have any questions or concerns about our Privacy Policy or our data collection and use practices, please contact us at the following e-mail address: cmarcoux@revetementagro.com.